---
title: "TV Listings Manager"
canonical: "https://docs.pbs.org/space/TLM/5046280/TV%20Listings%20Manager"
format: markdown
---
**The TV Listings Manager tool provides a way for stations to modify their individual, local TV Schedule listings used within PBS Digital products.**
> Macro (toc)
## Overview
The [TV Listings Manager console](https://tvss.services.pbs.org/login/) is intended for PBS stations only, and is primarily targeted for station traffic users. Access is not available to the general public.
The TV Listings Manager console provides a way for stations to modify their *individual*, local TV Schedule listings (up to two weeks in the future) displayed *within PBS Digital products*. These are the listings users see in the station's localized version of PBS.org, in PBS apps/OTT, and when stations embed the PBS TV Schedule modules on their own sites.
The tool is not intended for stations to submit or edit their entire schedules. It should only be used to update or correct individual listings.
> ℹ️ **Changes made in the console are reflected *****only***** in PBS platforms and in TVSS API, and are *****NOT***** delivered back to Gracenote . **(Gracenote does not provide an API or other mechanism for us to push data back to them.)** ** Therefore, stations should also send the same updates directly to Gracenote, in order for them to be available to their other Electric Program Guide (EPG) customers.
:question_mark: If you need help,** ****[contact PBS Support](http://digitalsupport.pbs.org/support/tickets/new)**
## What can I do in TV Listings Manager?
- [Edit listing information](https://docs.pbs.org/space/TLM/5046760)
- [Delete a listing](https://docs.pbs.org/space/TLM/5046762)
- [Edit listing time slot and/or length of time](https://docs.pbs.org/space/TLM/5046764)
- [Timeshift](https://docs.pbs.org/space/TLM/5046764/Modify+Listing+Time#How-to-timeshift-one-or-more-shows)
> Macro (inline-media-image)
[Download and watch a video tutorial](https://pbs-docs.atlassian.net/wiki/download/attachments/5046280/TV%20Listings%20Manager.mp4?version=1&modificationDate=1476716277000&cacheVersion=1&api=v2)
## Access
Please follow the steps below to request an account for the TV Listings Manager console.
- For stations to get access to the console, please [submit a support ticket](http://digitalsupport.pbs.org/support/tickets/new) (Figure 1). It is not available to the general public.
> ⚠️ **To ensure that you are affiliated with a PBS station, please provide a valid station email address when requesting account access.**
Figure 1
- Allow up to 24 hours for a response. You will receive an email from PBS confirming that you have been added to the system.
- Open the email and in the body of the email, click** log in to the console** (Figure 2). You need a PBS Account to log in to the console. [Learn how to create a PBS Account](https://docs.pbs.org/space/TLM/5047100)
Figure 2
- You are redirected to [https://tvss.services.pbs.org/login/](https://tvss.services.pbs.org/login/).
- Click **Log in with your PBS account** (Figure 3) and log in with your PBS account. Don't have a PBS Account? [Learn how to create one](https://docs.pbs.org/space/TLM/5047100)
Figure 3
## Getting started
> ⚠️ **Listings can only be scheduled two weeks out.**
After logging in to the TV Listings Manager, begin by making sure you are viewing the station and channel to which the listing belongs, as well as the date on which the listing appears.
- If you have access to more than one station, select the **station that holds the listing** you want to edit (1).
- Select the** channel that contains the listing** (2).
- Click the **Start Date/Time textbox **and** select the time and date** on which the listing appears or a** start time/date** for a range you want to search (3).
- Click the **End Date/Time textbox **and** select the time and date** on which the listing appears or an** end time/date** for a range you want to search (4).
- Click **Begin Editing Schedule** to start editing (5).
> ⚠️ **The timezone is auto-selected according to the timezone in which the selected station resides.**
Figure 1
Once you are in the tool, you can:
- [Edit a listing](https://docs.pbs.org/space/TLM/5046760)
- [Delete a listing](https://docs.pbs.org/space/TLM/5046762)
- [Modify listing times](https://docs.pbs.org/space/TLM/5046764)
## Front-end display
The following table displays the amount of time it takes for updates to display on PBS products:
| Destination | Estimated Time |
| --- | --- |
| TVSS API | Immediately |
| Station Bento sites
- Full grid
- What's On (general audience & KIDS)
- When to Watch | Within 90 minutes |
| PBS-provided TV Schedules modules
- Full grid
- What's On (general audience & KIDS) | Within 30 minutes |
| Apps | Each time the app is opened |
| PBS.org What's On module (appears below main carousel on the homepage) | Within 90 minutes |
| Air Dates | Due to technical complications, Air Dates modules are not updated at this time. |
## Known issues
### Listing Error
*“The time period you’ve selected includes one or more listings which can’t be processed because they have more than one content type (e.g. movie, OTO, program)”*
This error occurs when there is a listing that has, over time, been assigned more than one content type by Gracenote. This results in two different IDs for the listing in our system. Since we cannot determine which ID to use, we are not able to update this type of listing. If you encounter this error, your update will need to be sent directly to Gracenote.
View a sample error message
