---
title: "Getting Help"
canonical: "https://docs.pbs.org/space/PLUS/5505090/Getting%20Help"
format: markdown
---
MVault offers an array of options to help you out as you navigate the console. The Help section can be accessed from all pages of the console and you do not need to be logged in to view it.

- On every page of the console, in the left side navigation menu, click **Help** (Figure 1).

Figure 1

| **Logged in** | **Not logged in** |
| --- | --- |
| ![login-yes.jpg](media://0f401a56-e25b-4285-bd57-6da12d8d4099) | ![login-no.jpg](media://afdf6bbe-c85d-4167-a77e-87a1307b5931) |

- In the Help section, click **FAQ** to access common questions and answers related to MVault (Figure 2.1).
- Click **Documentation** to review user guides and related MVault information (Figure 2.2).
- Click **Community** to access community forums where you can share ideas, view recent announcements, and find tips and tricks (Figure 2.3).
- If your question is not answered through the FAQ, Documentation, or Community links, click **Contact Support** to [submit a ticket](https://digitalsupport.pbs.org/support/tickets/new) for help (Figure 2.4).

Figure 2

![help-new.jpg](media://367d7ef2-c6fc-4a65-be16-74fb8a1a9746)