JIRA gets a new pair shoes.

PBS is upgrading its version of JIRA.
The changes to our issue tracking system should be rolled out early next week.

This transition should be seamless for national producers. There will be no major changes in the features or functionality that producers normally use. The only thing you will notice is a change in the layout of the tickets.

Here is how the old tickets look.

And here is how the new tickets will look.

Some other things you’ll notice:

• A lot of the cool features many of you have started to use such as "Watch", "Link", "Sub-Task" and "Label" are now under the “More Actions” button.
• The “Close” feature is now under the “Workflow” button.
• The interface should be generally easier to use and more intuitive.

You can learn more about all of the new features on the JIRA website: http://www.atlassian.com/software/jira/whats-new.jsp

Please keep in mind we always have our JIRA User Guide here in Producer Exchange. This guide explains exactly how PBS uses the system and how you can get the most out of it.

JIRA has been a valuable tool in providing producer support for the PBSi product line and we look forward to its continued success.

Please contact your Program Manager if you run into any problems with this upgrade.