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The following is a sample report illustrating the user data that is returned. Click the image to enlarge.
How to download your VPPA report
VPPA reports can be found on Nextcloud, PBS's file sharing service. On the first day of each month, PBS automatically generates a VPPA report and places it in folders on an your station's unique Amazon S3 instancefolder in the Nextcloud portal. Each station has a folder that is unique to them and you can access your customized report in the folder that bears your station's call letters. For instance, WETA can find their report in the folder labeled WETA. To access your folder, please get in touch with your station's Passport point of contact. If you are not sure who your station's Passport point of contact is, you can submit a support ticket and ask.
To download your report, you must have the following:
- A username and password that you can get from your station's Passport point of contact (submit a support ticket if you do not have a point of contact)
- An S3 client such as Cyberduck or S3 browser
| Note |
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Please note that sometimes there will be multiple reports for the same month in your station's folder. This can happen when the script that generates the report times out. Please be sure to open the most recently updated report. |
The following instructions illustrate the process using Cyberduck but any S3 browser can be used.
- Open your S3 client (Cyberduck, S3 browser, etc.) and, if necessary, open a new browser window under the "File" menu.
- Click the Open Connection icon in the upper left corner (Figure 1).
Figure 1
When the modal window opens, click the dropdown menu displaying connection-type options and click S3 (Amazon Simple Storage Service) (Figure 2).
Figure 2
- In the textboxes provided, enter the username and password you were given by your station's Passport point of contact (Figure 3).
Figure 3
Click More Options to expand the section and in the Path textbox, type /vppa-reports/ followed by your station's unique identifier (Figure 4.1). For example, if your station's unique identifier is 123456789qwertyuiop, then the path is /vppa-reports/123456789qwertyuiop. If you do not know your station's unique identifier, ask your station's Passport point of contact or submit a support ticket.
- Click Connect (Figure 4.2).
Figure 4
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log in to the Nextcloud console.
| Note |
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Please note that sometimes there will be multiple reports for the same month in your station's folder. This can happen when the script that generates the report times out. Please be sure to open the most recently updated report. |
Figure 5
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Device definitions
• GA Roku = Roku OTT
• IOS = iOS Mobile
• GA Fire TV = Amazon Fire TV
• TVOS App = Apple TV for 4th-gen and higher devices
• AppleTV App = Legacy Apple TV 2nd and 3rd-gen devices
• Video Portal = Formerly "Player" - can be station video portal or PBS.org
• GA Android TV = Android TV
• PartnerPlayer = Formerly "Player" - can be station video portal or PBS.org
• Android = Android & Amazon mobile
• Windows = n/a