This functionality is reserved for super users only.

Deleted items are held for 90 days.  After 90 days your content is permanently deleted and will need to be manually added to Bento again.

What does restoring content mean?

Deleting filer content in Bento is serious business.  If you delete files that are currently displayed somewhere on your website, an error will appear when users view your pages.  Bento gives you the ability to restore individual files or entire folders and return your pages back their normal state without having to recreate content.  This section demonstrates how to restore individual files, entire folders, and explains how restored files interact with your Bento site.

How to restore individual files

  • From your Bento administration dashboard, in the Filer section, click Deleted Files and Folders (Figure 1).

Figure 1

 

  • In the search textbox, type the name of the file (or any part of the filename) you want to restore and click Search (Figure 2).

Figure 2

  • Click the name of the file that you want to restore (Figure 3).  If you do not see the filename, the file has either been deleted for over 90 days or the file was never deleted and can be found in your filer folder.

Pay particular attention to the folder name that precedes your file name.  Often a file has the same name as another file in the system so be sure to restore the correct one.

Figure 3

  • The file appears (Figure 4.1).
  • Click Restore to restore the file (Figure 4.2).

Figure 4

  • All metadata associated with the file is intact and you can modify any of the fields (Figure 5.1).
  • Click the full size preview link or the thumbnail image (available for images only) on the right side to preview the file (Figure 5.2).
  • Click Save and continue editing to save your changes and remain on this page or Save to save your changes and go to the folder which originally held this file (Figure 5.3).

Figure 5

  • A confirmation message appears in yellow at the top of the page (Figure 6.1).
  • The file is back in its original folder and will appear in all pages it was originally placed (Figure 6.2).

Figure 6

How to restore entire folders

  • From your Bento administration dashboard, in the Filer section, click Deleted Files and Folders (Figure 1).

Figure 1

  • In the search textbox, type the name of the folder you want to restore and click Search (Figure 2).

Figure 2

  • Folders are designated by a folder icon.  Be sure that you are restoring a folder instead of a file (Figure 6.1).
  • You can check the deletion date to be sure you are restoring the correct folder (Figure 3.2).
  • When you are sure you have the correct folder, click the name of the folder to begin the restoration process (Figure 3.3).

If you do not see the folder name, the folder has either been deleted for over 90 days or the folder was never deleted.

Figure 3

  • All files originally contained within the deleted folder appear (Figure 4.1).
  • Click Restore to restore the folder and all of its contents (Figure 4.2).

You cannot restore individual files from within an entire folder that has been deleted.  Restoring individual files is only available when an individual file has been deleted from a folder at the beginning.

Figure 4

 

  • The entire folder and its original contents are restored (Figure 5).

Figure 5

Deleted content and components

After bringing deleted content back to life, you need to check the pages where the content was originally placed. Each component may require different actions. This section answers the questions you may have about restoring deleted content in your components. 

Image component

When an image that is part of the image component is deleted, the image no longer appears on your Bento site. The image component is empty and in some browsers, the alt text surfaces on the page. The two images below demonstrate the before and after effects of when an image in an image component is deleted (Figure 1). When the image is restored, it appears everywhere it was placed initially.

How to repair

To fix the image component, simply restore the file that was deleted and the image will appear everywhere it was before the deletion.

Figure 1

BeforeAfter

Image in a text component

When you place an image and text in a text component, only the text remains when the image is deleted from a filer folder. In some browsers, the image filename appears. The images below demonstrate how a Bento page might look when an image placed in a text component is deleted (Figure 2).

How to repair

To fix the text component, simply restore the deleted image file and it will automatically reappear in the text component.

Figure 2

BeforeAfter

Photo gallery

Deleting filer folder content that resides in a photo gallery results in an empty photo gallery that displays a dark grey color to users. The entire component must be deleted if you do not restore the image content. Figure 3 represents a fully intact photo gallery and a photo gallery after the filer folder has been deleted.

How to repair

Restore the entire folder of images and the photo gallery will return to its normal state.

BeforeAfter

Photo gallery promotion

When photo gallery promotion content is deleted at the filer folder level, the gallery title and description remain, however, all images are gone. Keep in mind that any images in the deleted folder also will not show up in the photo gallery or anywhere individual images are included.

How to repair

To reintroduce the images, simply restore the entire folder. All images will reappear in their original location.

BeforeAfter

When a carousel image is deleted at the filer folder level, the title and description remain visible in the carousel, however, the image is gone and appears as a dark grey space. Keep in mind that if the carousel image resides on any other Bento pages, it also will not show up there.

How to repair

To reintroduce the carousel image, simply restore the image. All images will reappear in their original location.

BeforeAfter

Frequently asked questions

  • What's the time limit on restoring a file?
    You have up to 90 days to restore a deleted file. After 90 days deleted content is purged and you must manually add it back into Bento. 
  • Can I restore entire folders?
    Yes. You can restore individual files or entire folders.

  • Can I restore files that I have uploaded outside of my filer folders?
    No. This functionality is reserved for filer folder content only.

  • What happens when I try to restore a file but I have already added another file in the same location with the same name?
    When you have added a file with the same name and in the same location as a deleted file, the file you restore and will be appended with a _1.  Example:  myimage_1.jpg

    Click image to enlarge

  • Who can restore files?
    Only Bento super users can restore files. If you need to restore files and do not have permission, contact someone who does.
  • Does this functionality work only with images?
    No. Any content in a filer folder can be restored within 90 days of deletion.
  • If I delete an image that I had modified (i.e.: cropped, resized), will the image return to my pages with modifications intact?
    Yes. All modifications you have made to an image will be intact when the image is restored.